Help5


How do I use the Troop Events page?

The Troop Events page can be used to see all activities for which troop members have registered.

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Why do I see activities on this page that I didn’t purchase?

Family Managers can register family members for activities, and other adults in your troop can register themselves for activities. Registration also can be processed by the council. As the Troop Leader, you are able to view all of your troop members’ activities.

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Why can I click on the names of some events and not on the names of others?

As long as the event is still available online, you can click the event name to view the details of that event (e.g. date, time, and location). Events without a link have expired or are otherwise unavailable online.

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Why am I unable to see one of my member’s event registrations in the list?

If for some reason the registration was cancelled, the event will not display on the Troop Events page. Please contact your council if you have questions about the status of a registration.

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One of my troop members shows on the "Waitlist" for an event. What does this mean?

A "Waitlist" status indicates that at the time of registration, the event reached its maximum capacity. As a registrant on the waitlist, the troop member will only be able to attend the event if capacity for the event opens.

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How is the Troop Events page different from the Troop Order History page?

The Troop Events page shows all of your troop members’ activities, regardless of who entered the registration in the system. The Troop Order History page only shows orders that were placed by the Troop Leader.

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