Cancellations & Refunds

Cancellation of Event Policy: Girl Scouts—North Carolina Coastal Pines reserves the right to cancel an event due to insufficient registration, acts of nature, or any other reason beyond its control. Council-sponsored events are held rain or shine, unless inclement weather adversely affects the program. If there is a need to cancel or reschedule, registered participants will be notified and refunds will be processed accordingly.

REFUND POLICY

Full Refund: If placement from an event waiting list cannot be made, a full refund will be provided. If an event is cancelled by the council due to insufficient registration, act of nature or other reason beyond its control, a full refund will be provided.

Partial Refund: For events with registration fees that are greater than $15 per individual, a 50% refund of the event registration fee will be awarded if the following conditions are met:

  1. the registrant provides a thirty (30) day written notice to the program registrar; and
  2. the notice is in the form of email, letter or fax and is clearly addressed to the program registrar. (Send email notice to helpdesk@nccoastalpines.org, fax 919.747.7181 or mail letter to the Raleigh Service Center.)

Prompt notification allows time for girls who may be on the event’s waiting list to participate in the event.

Refunds requested less than thirty days prior to an event will only be issued for medical reasons if the following conditions are met:

  1. notification is received prior to the event date; and
  2. within one week of the event , the notification is followed up by a written refund request and doctor’s statement.

No Refund: Refunds will not be issued for event fees of $15 or less per individual per event. No refund will be issued for “no-shows.” There are no refunds for ticketed events such as theater, ballet, or symphony —or for council-sponsored trips. The GSUSA $12 Girl Scout membership fee is non-refundable. Please note: For programs sponsored with community partners, refund policies may vary. Please email helpdesk@nccoastalpines.org with any questions.

 

 

 
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